Our service centre is the best in New Zealand and specialises in keeping your KIRBY running smoothly as well as supplying you with any consumables you may need from time to time. 

Our customer service commitment is second to none and our team is dedicated to looking after and providing excellent service for our customers and their machines.

Our experienced Service Manager is now based in Whitianga. Please call us to arrange courier pick up of your machine from your home as part of our door to door service.

Please note that post-Covid 19, we are no longer doing any door-to-door or in-home servicing.  We carry out all servicing in our Whitianga workshop.  If you are approached by anyone claiming to be from QCE, please contact us to check.

We recommend servicing your KIRBY regularly, exactly as you would your motorcar, because it is well known that 'prevention is better than cure'.

We can still supply parts for every model sold in New Zealand and beyond.

See our Service Options page for more details.

E-mail us with your enquiry  or call our Service Department toll-free on 0800 454 729.

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