Service

Our service centre is the largest of its kind in New Zealand and specialises in keeping your KIRBY running smoothly as well as supplying you with any consumables you may need from time to time. 

Our customer service commitment is second to none and our team is dedicated to looking after and providing excellent service for our customers and their machines.

Our experienced Service Manager is now based in Whitianga. Please call us to arrange courier pick up of your machine from your home as part of our door to door service.

Minor repairs such as power cords and roller brush replacements can still be carried out in Hamilton.    We get pretty busy, so can't always guarantee same day service - please call first to make a booking if the turn-around time is critical to you.

We recommend servicing your KIRBY regularly, exactly as you would your motorcar, because it is well known that 'prevention is better than cure'.

We can still supply parts for every model sold in New Zealand and beyond.

See our Service Options page for more details.

E-mail our Service Manager with your enquiry  mailto:service@qce.co.nz  or call our Service Department toll-free on 0800 454 729.

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